Terms of Service

1. Agreement

By using tenurelyhr.com or engaging Tenurely (“we”, “us”) for verification services, you (“Client”) agree to these Terms of Service. If you are using the services on behalf of an organization, you represent that you have authority to bind that organization.

2. The service

Tenurely verifies a candidate’s dates of employment by contacting HR at each of the candidate’s former employers. Outreach and follow-up are performed by automated AI agents. Results are based on confirmation from the former employer. We verify dates of employment only. We do not conduct reference checks, verify salary, or use third-party databases.

3. Client responsibilities

• Obtain and provide the candidate’s written authorization before requesting any verification.

• Provide accurate candidate and employer information.

• Comply with all applicable employment, privacy, and background screening laws in your jurisdiction, including any notice, consent, and adverse action requirements. [PLACEHOLDER: legal review of FCRA and state law applicability.]

• Use verification reports only for lawful hiring and employment purposes.

4. Pricing and payment

Services are priced per candidate as listed on our website at the time of order: $99 for a 5-Year Verification and $129.99 for a 7-Year Verification. Volume pricing may be arranged separately. Fees are due as invoiced. [PLACEHOLDER: payment terms, refunds for unreachable employers, and taxes.]

5. Results and limitations

We make reasonable, repeated efforts to reach each former employer. Some employers may not respond, may decline to confirm, or may provide incomplete information. In those cases we report the status clearly. We do not guarantee that every employer will respond, and reports reflect the information provided to us by employers.

6. Confidentiality and data

We handle candidate and client information as described in our Privacy Policy. Client agrees to keep verification reports confidential and to share them only with individuals involved in the relevant hiring decision.

7. Intellectual property

The Tenurely name, website, and report formats are our property. Client receives a limited license to use reports for its internal hiring purposes.

8. Disclaimer of warranties

The services are provided “as is.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose.

9. Limitation of liability

To the fullest extent permitted by law, our total liability arising out of the services will not exceed the fees paid by Client for the verification giving rise to the claim. We are not liable for indirect, incidental, or consequential damages. [PLACEHOLDER: legal review.]

10. Termination

There are no contracts or minimum commitments. Either party may stop using or providing the services at any time. Fees for verifications already in progress remain payable.

11. Governing law

[PLACEHOLDER: governing law and venue.]

12. Changes

We may update these terms from time to time. Continued use of the services after an update constitutes acceptance of the revised terms.

13. Contact

Questions about these terms can be sent to hello@tenurelyhr.com.